“REDUCING WAIT TIME IN HOSPITAL OPD COUNTER”
One of the problem that the healthcare IT startup PiCaSoid addresses includes “Long Wait Time at Hospital OPD Counter”.
PiCaSoid has been deploying HIS (Hospital Information Software) in both public and private sector since 2015. After working closely with more than 10 hospitals in the state of Manipur and spending time gathering new requirements from hospitals, team PiCaSoid came across many gaps which are existing in the current healthcare sector. One such gap is “Long queues in hospital OPD counter”.
Hospital OPD counter is the place where a patient has to go for registering themselves for doctor consultation and further treatment. So, whenever we visit a hospital, the first thing we need to do is to visit the OPD counter, collect the OPD FORM, fill it up, submit the FORM to OPD counter and wait for the ticket to be generated. This whole process takes minimum of 4 to 12 minutes, which has caused lots of inconveniences to both patient and patient parties. The longer the queue the longer is the wait time!
“A sincere feedback from a client in Manipur”
PiCaSoid assigns one unique health ID for every user, who signs up for receiving PiCaSoid services. PiCaSoid ID will be applicable to all clinics and hospitals which are using “PiCaSoid Pointer”. Now, when a patient visits a hospital OPD counter, the only thing he/she needs to do is to tell or show their PiCaSoid ID to the OPD counter. Only the demographic information which is required to generate OPD ticket will be retrieved from “PiCaSoid Pointer” and the ticket will be generated. The whole process that takes 4-12 minutes is now reduced to 2-3 minutes, resulting in minimization of wait time in queues.
Patient satisfaction has to be one of the top priority of a hospital. The need of digitizing a hospital is inevitable and deploying “PiCaSoid Pointer” will ensure smooth and speedy delivery of services in hospital premises. Moreover, the queue and wait time in the OPD counter will be reduced.
To know more about PiCaSoid please visit our website : https://www.picasoid.co.in